Accounts Receivable Specialist
Accounts Receivable Specialist
Location: Jacksonville, FL. Onsite
Overview:
We are seeking a detail-focused and highly organized individual to join our finance team in a support role that blends accounting functions with customer service. This position plays a key role in managing payment reconciliations, tracking financial discrepancies, and responding to client inquiries regarding account activity.
Key Responsibilities:
This role includes, but is not limited to, the following duties:
- Prepare and send customer invoices via email and/or postal mail on a daily basis.
- Apply and reconcile incoming payments, including checks, ACH transfers, and other electronic transactions.
- Investigate and document adjustments related to customer account discrepancies, returns, or billing errors.
- Monitor and resolve chargeback issues with efficiency and accuracy.
- Maintain weekly targets related to outstanding items or priority accounts
- Conduct courteous follow-up communication (calls/emails) on overdue balances
- Respond to client questions and service requests across various channels (phone, email, fax)
- Initiate and follow through with freight claims involving carriers
- Process and log customer return documentation.
- Track outstanding financial and operational issues, ensuring timely resolution.
- Support general office operations, including occasional reception coverage and phone handling.
Preferred Qualifications:
- Associate degree or equivalent work experience
- Previous experience in accounts receivable, preferably in a distribution or wholesale setting
- Proficient with Microsoft Office Suite (especially Excel, Word, Outlook)
- Strong numeric and data entry skills; 10-key calculator familiarity preferred
Key Skills & Attributes:
- Works well under pressure and manages a high transaction volume with accuracy
- Exceptional attention to detail and a commitment to accuracy
- Strong problem-solving and documentation abilities
- Excellent verbal and written communication skills
- Comfortable managing multiple tasks and shifting priorities
- Collaborative team player with the ability to work independently
- Able to escalate unresolved issues and follow through effectively
Compensation:
- $40-45K based on experience
How To Apply:
- Interested candidates should submit their resume and a brief cover letter outlining their relevant experience [Apply Here]
